“When you know what you’re doing and you’ve prepared for ‘gameday,’ everything slows down and you can make great decisions. I’m constantly evaluating how our team can support one another to deliver better care.” – Dr. Matthew Dillon
At MSD Dental Studio, our team believes that great dental care is a team effort—and that starts with strong leadership. Our owners and leaders, Dr. Matthew Dillon and Dr. Shantall Di Loreto, are committed to building a culture of communication, excellence, and compassion.
Inspired by Dr. Dillon’s experience in college athletics—specifically watching film to prepare for opponents—teamwork and performance evaluation became second nature to our practice. As a trusted dentist in Coral Springs, we know dentistry, like athletics, is a team sport. We’re constantly reviewing how we work so we can keep improving the care we deliver every day.
We also believe that real teamwork includes the willingness to give and receive honest feedback to improve the patient experience. Whether you’re a doctor or answering phones, there’s always room to grow in how we serve others. We’re all humble enough to keep learning, keep evolving, and keep striving to be better every day.
Each morning, we meet to review the day’s schedule, talk about patient needs, and make sure we’re aligned in delivering the best care possible. These morning meetings, or “huddles,” help us plan. We go over important details for each patient and talk through how we can improve their visit.
If you’re searching for a dentist near you who values teamwork and communication, you’ll notice the difference at MSD Dental Studio. Communication doesn’t stop after the huddle. Throughout the day, we stay in touch with each other—checking in on patient progress, updating team members on changes, and making sure handoffs are smooth. Whether you’re at the front desk, in the hygiene chair, or with the doctor, you’ll notice that everyone is working in sync.
This kind of coordination prevents errors, supports efficiency, and enhances the patient’s experience. We also use our huddles and team meetings for reflection and growth. We celebrate wins, identify gaps, and challenge each other to keep growing. When we invest in our team, the care we provide improves in every way.
Ready to experience seamless, team-driven dental care?
Book your appointment today with MSD Dental Studio in Coral Springs and see how working together leads to a better visit—from the front desk to the dental chair.
